Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise your browser or device and remember certain information. Some cookies are stored only for the duration of your visit and are removed when you close your browser. Others may remain on your device for a longer period, subject to their purpose and settings.

Cookies can help a website function correctly, remember choices you have made and provide information about how visitors use the service. Similar technologies may include pixels, tags, software development kits, local storage and other tools that recognise a device or collect information about website activity. For simplicity, this policy refers to these technologies collectively as cookies.

Cookies do not normally contain your name or direct contact details. However, information collected through cookies may be linked with other information associated with your account, device or visit. Where this occurs, the information may be treated as personal information under applicable privacy laws. Winbay Casino may use information obtained through cookies in accordance with its Privacy Policy.

First-party and third-party cookies

First-party cookies are set by Winbay Casino or by technology operating on our behalf. Third-party cookies are set by another organisation whose content, service, analytics tool or advertising technology may be used on a website. Third parties may process information collected through their cookies under their own privacy policies. Their cookies and practices may change from time to time, so you should review the relevant third party's information where available.

The cookies used on a particular Winbay Casino service may depend on the features available, the way you access the service and the settings you select. We may use cookies and similar technologies for the following general purposes:

• Strictly necessary operation: These technologies may be needed to provide core website functions, maintain a secure connection, support account access and allow pages or features to load correctly.
• Security and fraud prevention: Cookies may help identify unusual activity, protect accounts, support responsible access controls and assist with the detection or prevention of misuse, fraud and other security risks.
• Preferences and functionality: Cookies may remember settings such as language, display preferences, cookie choices or other selections, so you do not need to enter them again during every visit.
• Performance and analytics: Information about how visitors use the website may be collected to understand page performance, identify errors, measure traffic and improve the design, content and reliability of the service.
• Personalisation: Where permitted and where relevant settings allow it, cookies may help present content or features that are more suitable to your device, browser, location or previous interactions.
• Marketing and advertising: Cookies or similar technologies may be used to measure campaigns, limit repeated advertisements, understand the effectiveness of promotional activity or help deliver advertising that may be more relevant to you.
• Compliance and record keeping: Information about cookie choices or website activity may be retained where reasonably required for security, legal, regulatory, dispute resolution or operational purposes.

Not every cookie is used for every visitor, and the specific cookies active on a page may vary. Some cookies may be placed only after you have selected an option in a cookie banner or settings tool. Strictly necessary technologies may continue to operate because disabling them could affect the availability, security or basic functionality of the service.

Information that may be collected

Depending on the technology and purpose, information may include your device type, browser type, operating system, approximate location, IP address, pages viewed, links selected, visit times, referral information, language preferences and interactions with website features. Information may also include whether a page or message was opened and whether a technical error occurred. We aim to use information for legitimate business, service and security purposes and to handle personal information in line with our Privacy Policy and applicable requirements.

Where a cookie consent tool is provided, you can use it to review available categories and make or change your choices. Your selections may be saved in a cookie or similar technology so that the website can remember them. If you delete that technology, use a different browser or access the service from another device, you may be asked to make your choices again.

You can also control cookies through the settings of your web browser or device. Most browsers allow you to view, block, delete or restrict cookies. You may be able to block all cookies, block only third-party cookies or receive a warning before a cookie is stored. Instructions differ between browsers and devices, so refer to the help or privacy settings provided by the manufacturer or browser provider.

1. Open the privacy, security or site settings in your browser or device.
2. Review the available cookie, tracking or storage options.
3. Choose whether to allow, restrict or delete cookies.
4. Refresh the relevant website or reopen your browser if the change does not take effect immediately.

Disabling or deleting cookies may not prevent you from viewing every part of a website, but some functions may not work as intended. For example, you may need to enter information again, certain preferences may not be remembered, security checks may be repeated or account-related features may be unavailable. Blocking cookies does not necessarily delete information that was collected before the change.

Mobile devices and advertising choices

Mobile devices may provide settings that control advertising identifiers, app permissions, tracking or similar technologies. The available controls depend on your device and operating system. You may also have choices through services that provide online advertising controls. These choices may apply only to a particular browser, device or service and may not stop all advertising.

If you use a third-party website, application or service linked from a Winbay Casino page, that service may use its own cookies and tracking technologies. Your choices on the Winbay Casino website may not apply to those services. You should check the relevant third party's privacy and cookie information before using it.

Cookies and related technologies can change as websites, devices, security practices and service providers develop. We may update this Cookies Policy from time to time to reflect changes to the services, the technologies in use, legal or regulatory developments, or the way information is handled. When an update is made, the revised version will be made available through the relevant website or service. The date or version information shown with the policy may help you identify when it was last reviewed.

You should check this page periodically so that you understand the current position. If a change requires a new choice or notice, we may display an updated cookie banner, settings prompt or other notice where appropriate. Continuing to use the relevant service after an update may indicate that you have reviewed the revised information, but any consent that is required will be requested through the available consent process.

Questions and privacy requests

If you have a question about this policy, the cookies used on a particular page or the way your information is handled, please use the contact or support options made available on the Winbay Casino website. Do not include unnecessary account, payment or identity information in a general enquiry. If you make a privacy request, we may need enough information to understand and verify the request before responding.

This policy provides general information about cookies and similar technologies. It does not change any terms that apply to your use of Winbay Casino services, and it does not replace the Privacy Policy, responsible gambling information or other legal notices that may apply. Where there is a difference between this policy and a more specific notice displayed at the point of collection, the more specific notice may explain the relevant technology or choice in greater detail.

By using the website, you acknowledge that cookies or similar technologies may be used as described in this policy, subject to the choices and controls available to you. You remain responsible for reviewing the settings on any device or browser you use to access the service.